Service & Support
Email: support@pyramid.de
Hotline: +49761 4514-870
Mo – Fr: from 8 AM to 5 PM (CET)
Construction
Painting
Roofing
Gardening
Email: support@pyramid.de
Hotline: +49761 4514-870
Mo – Fr: from 8 AM to 5 PM (CET)
Our service includes laboratory tests and product certifications, specific labels and type plates, an intelligent logistics concept with consignment warehouses (LLZ) and dropping shipping, as well as flash shipping to anywhere in the world from the geographical heart of Europe.
And with our Smart Service partners, we ensure that installations and roll-outs on all continents run smoothly.
POLYTOUCH® & AKHET® solutions have high version security and image stability.
In addition, they and their components are available for the long term.
Support Program
WEEE / EAR Registration
We offer comprehensive product certifications – both national and international (UL, CCC, CSA, ETL…) – and individual laboratory tests.
We label your products with your product name, logo and serial number and identify you or us as the manufacturer.
The type plate material we use complies with UL requirements: thus fulfils the safety requirements of DIN EN 62368.
You see: nothing stands in the way of your successful market access.
Our service partners carry out installations, roll-outs, component replacement and system replacement. Flexible service levels up to 24/7 are possible. For your national and international projects we develop tailor-made solutions for the required on-site services and their levels. Our customers in the United States benefit from a domestic maintenance
For our customers:
The Pyramid production and logistics centre is located in Ichtershausen near Erfurt. The central location in the heart of Europe is ideal for fast delivery of products to Germany and abroad.
The closeness to Leipzig/Halle airport with its global DHL hub ensures fast worldwide shipping. We can serve about 50 destinations in Europe, Asia and America directly from Leipzig/Halle Airport.
The quality of our products and services is most important to our customer and us.
Therefore all processes are analyzed. The results are documented and the measures taken are regularly reviewed.
Our company is regularly audited successfully by our customers and by independent certification organizations.
The quality management of Pyramid Computer has been certified according to the ISO 9001 standard since 1997.
Send a Message
We are Always Ready to Hear From You!
Offices
Pyramid Computer GmbH
Boetzinger Strasse 60
D-79111 Freiburg, Germany
Pyramid Computer GmbH
Feldstrasse 1
D-99334 Amt Wachsenburg, Germany
Pyramid Computer GmbH
Bischhaeuser Aue 10
D-37213 Witzenhausen, Germany
Pyramid Computer GmbH
Wilhelmstrasse 43,
D-52070 Aachen,
Germany
Pyramid North America Inc.
13800 Coppermine Rd
Herndon, VA 20171 USA
faytech Tech. Co., Ltd.
Fl. 2, Bldg. 8, Winlead Intelligent Park
Shenzhen, China
faytech Private Limited
3/16 Shanti Niketan
New Delhi 110021, India
faytech Inc.
6th floor CI building 1-7-11
Higashinihonbashi, Chuoku
Tokyo, Japan
Deutsche faytech Korea
#501, GBSA, 107 Gwanggyoro, Yeongong-gu,
Suwon-si, Gyeonggi-do, 16229,
Republic of Korea
faytech Africa
74 Link Road,
Waterfall 3610,
South Africa
Pinntec Limited
Unit 4 Newtown Grange Farm Business Park, Desford Road, Newtown Unthank, Leicester,
Leics LE9 9FL, GB
Pyramid AG
Sendlinger-Tor-Platz 8
D-80336 München
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